by ernesto-jimenez on 31/3/2010
People want the basics done well. Does it look good, does it feel good, is it comfortable, is it clear, is it easy? No matter what you’re selling, those seem to be the things that really matter. Get those right and you’ve got a great shot at building a successful product and business.

http://37signals.com/svn/posts/2244-shoes-and-software